55 x 35 x 23 cm) One personal item per guest: like a handbag or small backpack. If however you make a booking for a fly cruise holiday by calling our call centre, we will send the Confirmation Invoice and ATOL certificate to you by post or, if you confirm your email address to us at the time of making a telephone booking, we will send these documents to you immediately by email. If we have to make a significant change or cancel, we will tell you as soon as possible. Such disclosure of personal details will only be made if permitted by the Data Protection Act 2018 or General Data Protection Regulation (as applicable) and any associated legislation. All airlines operate a non-smoking policy. If you do not wish to use ABTA services, the EU Online Dispute Resolution Service or the dispute is not resolved as a result of using their services, you may go to court. To further ensure that you and your fellow guests receive exactly that, we have developed a set of Guest Behaviour Policies which are available on board. Please note that Kosher food and other special meal requests may not be the same standard and offer the same range as the food provided under the general menu. Celebrity will take care of the rest. Please note that we are not always able to offer a direct flight to our guests as this is subject to the airlines schedules and availability. Domestic cruises to North Queensland. What beers are available at no charge for that package? Please note that guests who are Elite and above within our Captains Club loyalty scheme are entitled to one free change per booking. ); hotel meals onshore (unless otherwise stated); transfers by any method if not travelling on the standard departure date(s); travel and medical insurance cover; anything else which is not specifically mentioned as being included in the price. Given that the transfer and amendment fees are both non-refundable, we would recommend that these amounts are collected from the guest at the time the changes are made, as they will be charged to the booking as part of any cancellation. When making any payment, we are entitled to deduct any money which you have received or are entitled to receive from the transport provider or hotelier for the complaint or claim in question. A contract between us will come into existence when we send out the Confirmation Invoice, even when we are unable to provide flight timings. Please check our website for full details. Please note that any bookings made onboard will be subject to these booking conditions. Please note that only fully fit and able-bodied guests may occupy exit row seats on aircraft. (Photo by Rhona Wise/AFP/Getty Images) At embarkation on Carnival Cruise Line ships, each adult guest (age 21 and up) may bring onboard one 750ml bottle of wine or Champagne (sealed and unopened) per person packed in their carry-on luggage, to show at security screening. A Classic Non-Alcoholic Package starts from $18pppd and includes the likes of fresh-squeezed juices, premium coffees and teas, and bottled water. Please contact your G.P. If you are interested in upgrading your flight to a destination featured in this brochure, please notify your Personal Cruise Specialist at the time of booking and we will provide details at that time or your request will be passed on to the Air Sea department. However, neither we nor the airline will be liable if and to the extent that the destruction loss or damage resulted from the inherent defect, quality or vice of the luggage. Should your needs change after booking or you become aware that you need assistance as described above you must notify us immediately and we will make reasonable efforts to assist you at that time. We cruised on Celebrity Equinox out of Fort Lauderdale last year and loved it. Each guest has the option to carry their luggage on board or check-in luggage prior to boarding. For ships originating in North America, the minimum drinking age is twenty-one (21). and will dispose of containers holding alcohol. If you are over 21 years of age, you are allowed to bring with you One (1) 750ml bottle of unopened wine or champagne per person. )Guest Drone Policy: 1. Posted December 11, 2022. Although the Celebrity Cruise allowance policy is not very restricting when it comes to weight and size, passengers must consider some rules and regulations before packing. Netflix has hired Jeff Karbowski, most recently VP and chief accounting officer of PayPal, to take on the same role at the streaming giant. Celebs. In this event, the airline concerned may provide you with refreshments, and if necessary, may provide overnight accommodation depending on the expected length of the delay, the time of day and the airport in question. We wil be on Millennium in December for a 14 night Asia cruise with our 2 teenagers. We regret we cannot guarantee that ships will call at every advertised port or follow every part of the itinerary. Please check your travel documents if you are booked on to a multi-sector flight for allowances. The classic beverage package is $55 (up from $49). However we have been looking a. 3.3 What if I want to upgrade my standard air arrangements? Cruisers' Choice Awards! The from prices are calculated using the lowest stateroom category available and this pricing may not be available on all sail dates shown. Carry-on luggage: a small bag or suitcase you can carry yourself to the cabin. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London, SE1 9EQ. Perhaps ,the sirlines consider San Juan ,a Intl destination & there is greater baggage allowance . We cannot accept any bookings which are conditional on your preferred seating being or becoming available before departure. At the time of printing, all details listed in this brochure were correct. Flights will either be by scheduled or non-scheduled service. All Rights Reserved. (IGTV), an Ecuador company, and that company will also be a party to your contract along with Celebrity Cruises Inc. Special care must be taken of such items. It has a capacity of 3,660 guests. NLH Arizona. In certain limited circumstances, we are entitled to refuse your request. Where we cannot provide appropriate support or the services as requested, we will advise you as soon as possible. If any surcharge is greater than 8% of the cost of your holiday (excluding any amendment charges) and we advise you in writing no later than 20 days prior to the start of your holiday, you will be entitled to choose one of options (a), (b) and (c) as set out in section 5.5 below. It is confusing, but what Carnival is saying is this: 1. Prohibited items are at the discretion of the Chief Security Officer and the Staff Captain and include, but are not limited to: Firearms and ammunition, including realistic replicas Sharp objects, including knives and scissors Illegal drugs and substances Candles, incense, coffee makers, clothes irons, travel steamers and hot plates (Items that generate heat or produce an open flame. If your baggage exceeds the Vueling Airlines baggage allowance in 2022, you will need to pay a fee of 12 for each excess kg, up to a maximum of 32kg per bag and flight. Recommended Posts. It takes just a few minutes to acquire the tags and fill out your information with the porter. Cruise only guests who have made their own arrangements will need to contact their travel provider for assistance. Please be aware that some ports of call may not have an infrastructure capable of providing accessible access or transport for disembarking the ship. Savour menus created from locally sourced produce, curated by chefs with Michelin star . Additionally, as required by law, RCL Cruises Ltd has protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that it becomes insolvent. Flights may have at least one re-fuelling and/or other stop and this may not be shown on your confirmation invoice. Each country-specific page has information on vaccine recommendations, any current health risks or outbreaks, and factsheets with information on staying healthy abroad. Yes. We will not be deemed to have unduly delayed advising you of the cancellation (i) 20 days before the start of the package in the case of trips lasting more than six days, (ii) 7 days before the start of the package in the case of trips lasting between two and six days and (iii) 48 hours before the start of the package in the case of trips lasting less than two days. Where any cancellation reduces the number of full paying party members below the number on which the price, number of free places and/or any concessions agreed for your booking were based, we will recalculate these items and re-invoice you at the applicable higher price. P&O Cruises says: "Cruise Connect restrict guests to a luggage allowance of two 'medium' cases weighing no more than 23kgs per piece plus one item of hand luggage per person." Your actual flight timings will be shown on the Air Arrangements page of your cruise e-docs, which you should check carefully as soon as you receive these. If a drink costs more than the per drink allowance are we charged full price or just the. OUR BENEFITS. 3.2 What class of flight seat/ticket is booked? Such bookings will be treated as normal bookings subject to the above comments on special requests. We therefore recommend that you use a travel agent who offers their own financial security arrangements so that in the event that the travel agent becomes insolvent before we issue our confirmation invoice all monies that you have paid to that travel agent will be refunded to you. If a guest that is below the minimum age limit to consume alcohol onboard has a birthday during a cruise itinerary that would then mean they meet the minimum age limit for consuming alcohol, they must notify the Guest Services Desk and provide evidence in the form of their passport as proof of age in order to allow the Guest Services Desk to update their details and permit them to purchase alcohol onboard. Karbowski, 45, will take on the role effective Feb. 13 . If we become aware of any material alterations to resorts/area information and or such outside activities, which can reasonably be expected to affect your decision to book a holiday with us, we will pass on this information at the time of the booking, though we cannot guarantee to do so. Whilst we and our suppliers will endeavour to meet reasonable special requests, we regret we cannot guarantee that we/the supplier will be able to do so. For guests wishing to make a significant amendment to their booking outside of 69 days from departure, such as changing the ship, sail date, flights or brand, please note that a booking transfer fee is applicable. For more information, see https://www.state.gov/state-sponsors-of-terrorism. Celebrity Cruises ; Luggage Shipping Services Make Sure Your Voice Is Heard! Prices may change at any time, please either contact your travel agent or your Personal Cruise Specialist directly. To stay up to date on the latest passport requirements, please go to: https://www.gov.uk/travel-abroad. Once the price of your chosen holiday has been confirmed at the time of booking, then subject to the correction of errors, we will only increase or decrease the price in the following circumstances. In this situation, providing we are given not less than 7 days notice in writing of your wish to make the change, we will permit the name change. The biggest Celebrity ship, Celebrity Beyond, measures around 141,000 tons. If you would like to bring a motorised wheelchair or scooter on board you must complete the Guest Special Needs Form we provide with your Confirmation Invoice and then send it to our Special Services department by email at specialistservicesuk@celebritycruises.com at the time of booking to provide the dimensions and battery type as limitations may apply and we may not be able to accommodate this request. Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. Please ensure you obtain a copy of these from your travel organiser before or at the time of booking. Enquire now Enquire Menu. . In addition, some items, like ammunition or illegal substances, will not be returned. There is a corkage fee of $15 if you drink your bottle outside of your cabin. On board there are certain facilities where each entry is restricted by age. Your table number will be confirmed in your stateroom at the start of your cruise. Please note that the upgrade package may differ from the upgrade package offered by the airline. Please consult your travel agent or us directly for deposit, payment, cancellation and other information. Please also note that where guests who are travelling together but booked on different booking numbers, we cannot guarantee that we will be able to book the same flight itinerary, as this is subject to availability. . Bingo Cartoons Competitions . Celebrity Xpedition Class bookings may also operate different deposit and cancellation policies, full details will be provided at the time of booking for both onboard bookings and Celebrity Xpedition Class bookings. Similarly, it's around $40 with Frontier when paid during booking. Further, if such failure to provide this information results in fines, surcharges or other financial penalty being imposed upon us, you will also be responsible for reimbursing us accordingly. Please note if you are sailing on a transatlantic cruise and you have booked a fly cruise package, that your luggage allowance will be limited to the lower allowance, specified by the airline. This information includes certain data set out in your passport, emergency contact information and insurance including the medical cover provided by the insurance provider. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). The health and safety of our guests is our number one priority. Luggage question due to airlines wt restrictions . Guests with flights booked via Celebrity Cruises should also contact our Guest Relations team on-board who will be able to assist. If you are in difficulty while on holiday and require assistance with health services, local authorities or consular assistance, please call us on +44(0) 1932 834127 for information (calls cost 7p per minute plus your telephone network charge. This invoice will show the balance due on your holiday that still has to be paid and also your flight details (where applicable and/or available). By continuing to browse the site, you agree to the use of cookies. Other cruise packing list must-haves include a facial cleanser, moisturizer, deodorant, shaving supplies, lip balm, Q-tips, and cotton balls/pads. Hand luggage. You must pay the applicable price of any such holiday. Individual staterooms can be booked by married couples whose minimum age is sixteen (proof of marriage is required at time of booking). We will only be liable for any air travel that has been booked as part of a standard fly cruise package or build your own package that incorporates flight services. Standard Fly/Cruise, Build Your Own Package (incorporating flights), Celebrity Cruise & Stay Package Holidays. Instead, you must check that your travel organiser has their own ATOL (if your holiday includes any flight(s)) or other appropriate financial security arrangements to protect all monies you pay to that organiser for your holiday and to repatriate you if already abroad (if applicable) in the event of their insolvency. A maximum of 90 kg (200lbs) per passenger and room. If you have booked a cruise only package, we shall only provide the services relating to the ship as set out above. However, luggage must remain within a reasonable limit. TSS FAIRSTAR 1970 SITMAR LINE FOLDOUT DECK PLANS X OXFORDSHIRE. For the purposes of this policy, any cruise that has 3 or more days consecutive at sea will require infants to be 12 months old on the first day of the cruise/Cruisetour. Sign in or create an account. If you do not tell us that you wish to choose either of these options within this period of time, we are entitled to assume that you do not wish to do so and will pay the surcharge. Notwithstanding the above, you acknowledge and agree that the very nature of recreational activities on the shore excursion that you are participating in can be dangerous, with inherent risk, dangers and hazards and personal injury (and sometimes death) can occur, and you agree to assume and accept all risks of personal injury or death which may occur. Accordingly, we cannot guarantee that tenders are available or even suitable for guests generally or whether they are available and suitable for guests with disabilities or reduced mobility. Therefore, all bookings will benefit from all EU rights applying to packages pursuant to the applicable law in force at the time of booking. Checked baggage costs around $40 each way with Spirit when paid during booking. All sums you receive or are entitled to receive from the airline concerned by virtue of these Regulations represent the full amount of your entitlement to compensation or any other payment arising from such cancellation, delay, downgrading or denied boarding. Each member of our family of 4 has one medium rolling suit case and one carry on backpack. Celebrity Cruises can accommodate the following special diets on board: vegetarian, diabetic, low-fat, low-sodium, low-cholesterol diets. If you have failed to give proper notice of any assistance or need you require in accordance with section 5.2 above and in accordance with EU Regulation 1177/2010 we reserve the right to refuse to allow you to travel. Please note, that for any of our ships sailing from a port in the US or Canada, the minimum age for the above policy will be twenty-one (21). You will need to have your booking ID and date of sailing to hand or, if we have already received this information from you at the time of booking, verify that the details we are holding are complete and accurate. If you have booked via a travel agent, please speak to your travel agent so that the funds can be transferred to us, so you can then complete your online check-in. We/the airline will endeavour to satisfy any special service(s) requests such as special dietary requirements, meet and assist and wheelchair assistance. Guests who hold other nationality of passports should check with either VisaCentral or with the relevant embassy of each port of call. We also ask that you notify us of any medical or physical condition which will or may require medical treatment or attention during your holiday or which may or will affect your holiday in any way (including your use of any services or facilities) in order that we can prepare accordingly and make all reasonable efforts to accommodate you in a safe manner. Please note that your booking will be re-priced in-line with the up-to-date business and price rules and a new confirmation invoice will be issued. Certain types of holiday come with a bigger allowance of 20kg - this is clearly shown whilst you're booking if it applies. 11 November 2022. Guests affected by reduced mobility, disability or a medical condition should advise us of how this may affect them and where appropriate, such guests should consider travelling with someone who can provide necessary assistance. Based on the information you provide about any special needs you may have we will assess the suitability of the trip based on those needs as we owe you a legal a duty of care to ensure you are reasonably safe whilst in our care. By using, participating in, engaging, or booking any recreational activities onboard, you acknowledge, agree and understand that the risk warnings contained above constitute a risk warning for the purposes of the relevant legislation. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. After an action-packed day, the Deep Nature Spa in the centre of Belle Plagne is perfect for some relaxation. Accordingly, we cannot accept any liability, whether in contract, tort or otherwise, in relation to such activities. You are also strongly advised to take out appropriate and adequate insurance to protect such items. In conclusion, I must say the actual enforcement of the company's alcohol policy looks somewhat uneven. RCL Cruises Ltd will be fully responsible for the proper performance of the package as a whole. Please be aware that we will collect and use personal information, including health information, in connection with these measures, and may disclose it to health or port authorities, if required. Australian Wine regions visiting Adelaide, Melbourne & Kangaroo Island. Persons using The Spa must be over the age of 18. Ships' Registry: Malta and Ecuador. Below are the guidelines set by some of the major cruise lines. When you book a Celebrity Cruises cruise-only holiday via one of our authorised travel agents, all monies you pay for that booking will be held by the travel agent on your behalf until we issue our confirmation invoice. . You acknowledge, agree and understand that Celebrity Cruises or RCL Cruises Ltd is not responsible in any way for the actions, inaction, omissions, negligence, or willful or deliberate misconduct, of independent third parties, including, but not limited to, any independent third party suppliers of tenders, shore excursions and/or activities and you agree to assume and accept all risk of personal injury or death which may occur, and hereby waive the right to pursue a claim against Celebrity Cruises or RCL Cruises Ltd , its employees, directors, agents, contractors and third party operators for any personal injury or death in any way whatsoever arising from such activities. Guests under the age limits above will not have alcohol returned to them. Confirmation that a special request has been noted and passed on to the supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. We are not always in a position to confirm the route, service (scheduled or non-scheduled), airline, aircraft type or the airport of destination, which will be used in conjunction with any flight included in your holiday. There are two options available for you at the top. For bookings confirmed or amended on or after 1 July 2021: 6 to 14 days: 90%, 29 to 69 days: 50%, 70 days or more: Deposit only (including any increased deposit amount to cover the booking of non-refundable items). Seating requests cannot be guaranteed. They prefer checked luggage to be no larger than 24x16x30, and no heavier than 50 lbs. This information will be provided as soon as we are in a position to do so. Changes to the last confirmed itinerary for your cruise may become necessary after you have departed from the UK for a variety of reasons such as prevailing weather and sea conditions, guest emergencies, providing assistance to other vessels and the ship being unable to operate at its normal speed(s) due to unexpected mechanical or technical problems. In some cases, these could be the full cost of the ticket. Luggage allowance on a Disney Cruise: Two suitcases per person onboard: no more than 50 lbs (approx. You can take 1 piece of hand luggage per person (excluding infants) weighing up to 10kg and with maximum . Although the Celebrity Cruises luggage allowance policy is generous, you should always consider its restrictions and the airlines regulations. Our contact details for our Customer Relations Department Tel: 01932 834127 Email: customerrelationsuk@celebritycruises.com. Your local booking office is RCL Cruises Ltd with address at Building 7, The Heights, Brooklands, Weybridge, Surrey, KT13 0XW. Any liability, including environmental damage from drone usage is the guests responsibility. Any loss, damage or delay, which is not apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) within 15 days of departure from the ship or the end of your using the service in question. 5.12 What other conditions apply to my holiday. In this case, you will have to pay cancellation charges as set out below (see section 1.11 below). If you decide to carry drinks on your luggage, they will be inspected to make sure no alcohol is being brought on board. For those with disability or reduced mobility we will seek to ensure comfortable travel through airports, piers and on board by liaising with airlines, port agents, hotels, transport companies and of course our ships to make any reasonable and necessary arrangements for assistance for genuine medical reasons. See also sections 4.3, 5.2 and 5.6 below. Island Princess. So, if you're planning on bringing a lot of luggage, you'll need to make sure it all fits into two pieces. If flights are involved, then the airline' luggage policy will apply. You'll save up to 240 per person versus self-packaging, plus the holiday is fully ATOL protected. Alcoholic beverages, illegal drugs, flammable liquids, explosives, and dangerous chemicals will not be returned. We may not be able to inform you of your flight timings and routing for bookings made more than 10 months before departure. 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